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States Visited: 1
Helpful Reviews: 0
Date of Stay:
July, 2017 -
We reserved a space and paid in full two weeks before arrival. When we checked in we were assigned a space up a hill and furthest away from the river and restaurant. After backing in, we were not able to hook up because the electric outlet was so far from the rv that the cord would not stretch. This was a first in over 30 years of rv-ing. After walking back down the hill and explaining the situation (very politely), I was told there were no other spaces and they would not refund the money even though we did not get the space we reserved. Only after this exchange was I given the option of borrowing a 50-amp extension cord with the caveat "if you don't return the cord we'll charge you $500.00". I was shocked but accepted the cord, walked back up the hill and we were finally able to hook up. While reserving the space two weeks earlier, I had specifically asked if they had shuttle service (the park is a long, 2-mile freeway drive from town). I was assured they had shuttle service, but upon arrival I was told the shuttle only ran two times per day. The hook-up problems caused us to miss the last shuttle and lose the rest of the day's plans. During our stay, other staff members were very apologetic and tried to help out. However, the office staff was surly. The bathrooms, while clean, were overrun with tenters and large groups. Our dog had to be walked outside the park. Sites are very tightly spaced and all are back-ins. Overall, this park is not as advertised and I would suggest looking around for another place to stay. We camped at Glenwood Canyon Resort in a Motorhome.
Glenwood Springs is a lovely area with lots of activities like hiking, rafting, hot springs, etc. Aspen is nearby and certainly worth a visit.