Newsletter emails spamming, >10 so far today

Discussion in 'CGR Site Admin, News and Announcements' started by Jojoba Hills SKP RV Resort, May 12, 2020.

  1. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
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    Could the admins please turn off your email servers until your "burping"newsletter messages are fixed please? I've received at least 10 copies in the last couple hours.
     
  2. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
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    Your support is responding that it's a 'hiccup'. 3 more copies received in the last 5 minutes.
     
  3. Janet H

    Janet H
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    Hey folks we're working on this and apologize for the inconvenience. Please just delete the extras...
     
  4. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
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    Your support just tried to blame it on me for not finding all 32535 places you store email preferences. Still receiving the same newsletter over and over. Contact your ISP please to shut this down.

    Edit: I'm a webmaster. I get > 100 emails a day from customers and users. 'Just delete the extras' is not good advice.
     
  5. Janet H

    Janet H
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    We'v disabled the newsletter send - the onslaught should be over.
    Thanks again for your patience.
     
    BankShot and NYDutch like this.
  6. Jojoba Hills SKP RV Resort

    Jojoba Hills SKP RV Resort
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  7. rfarkle

    rfarkle
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    Didn’t work. Just received another one a few minutes ago.
     
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  8. davidm99

    davidm99
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    I know you would like to think you have fixed this however still receiving them with over 12 so far today . Seem to be from 35 minutes to an hour apart. Started at 4:52 pm to 10:36 pm count is at 12 and seeming to continue.
     
  9. Flying Mantis

    Flying Mantis
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    Yup. I got 12 and they’re still coming!
    FIX THIS!!!
     
  10. davidm99

    davidm99
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    And another
     
  11. Janet H

    Janet H
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    We're sorry about the glitch and extra copies (possibly as many at 15) and apologize for the inconvenience. We've fixed the underlying issue but can't retract the extras once they are in your providers mail queue. Thanks again for your patience.
     
    NYDutch likes this.

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